Privacy Policy

Privacy Policy

Introduction

Welcome to https://property-clearance-birmingham.vibereports.co.uk! We are committed to maintaining a transparent and secure online environment for our users. This privacy policy outlines how Property clearance Birmingham, henceforth referred to as ‘we’, ‘us’, or ‘our’, collects, uses, and protects the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

Our privacy practices are designed around the following key activities:

  1. User Accounts: When you create an account with us, we collect your account information, including your name, contact details, and login credentials.
  2. Transactions: We securely process payment information for purchases made on our platform. This includes financial data, billing addresses, and cardholder information.
  3. Customer Support: We communicate with users through various channels like emails, calls, or SMS to provide support, send updates, or gather feedback.
  4. Data Collection Through Technology: Our websites and applications use cookies and similar technologies to collect data about your device, browser type, and usage patterns.

Personal Data Collection

We collect a range of personal data, which can be categorized as:

  • Account Details: This includes usernames, passwords, email addresses, and profile information.
  • Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transactions.
  • Financial Data: We may collect banking details, transaction history, and financial records to facilitate payments and account management.
  • Purchase History: Information about products or services purchased from us, including quantities and purchase dates.
  • Device Identifiers: Mobile device IDs, IP addresses, and browser fingerprinting data for user tracking and analytics.
  • Location Data: With your consent, we may access your location to provide personalized content and services.
  • Feedback and Reviews: User-submitted feedback, ratings, and comments are collected to improve our offerings.
  • Social Media Profiles: We might connect with social media platforms to retrieve user information for account creation or marketing purposes.
  • Product Interaction Data: Details about products viewed, added to carts, or purchased on our e-commerce platform.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and understand user behavior:

  • Strictly Necessary Cookies: These ensure basic functionalities like login sessions and page navigation.
  • Preference Cookies: Used to store user preferences and settings for a personalized experience.
  • Analytics Cookies: Help us analyze website traffic, track user interactions, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We follow strict data retention policies in compliance with legal requirements:

  • Personal data is retained for as long as necessary for the purpose it was collected, or until you request its deletion.
  • Once the data’s purpose has been fulfilled, we securely delete or anonymize the information to prevent re-identification.

Security Measures

We prioritize data security and implement robust measures to protect user information:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have role-based access controls, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately to facilitate its deletion.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object/Withhold Consent: Object to the processing of your data for specific purposes or withhold consent entirely.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for refusing certain data processing practices.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section. We will respond within the time frame prescribed by applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Us

For any questions, concerns, or requests related to data privacy:

We are dedicated to maintaining a secure and transparent data management practice, ensuring user trust in our online services.